First, use the site search capability at the top of the page to find your specific model, then navigate to the Support tab of the Product Detail page to review the warranty specific to your product. Note: Most refurbished products even if sold through an authorized retailer are sold on an "As Is" basis without any representations or warranties of any kind, express or implied.
If you purchased your product outside the US and Canada or at a retailer not listed above, contact the organization where you purchased the product for warranty information. View products with accessibility features like text-to-speech and video descriptions. To learn more, see the products' user manual or contact us.
Change the startup type to Automatic and click Start button to start service. Check for the dependencies of this service and make sure these are also set to automatic. Click Apply and then click OK. If the service was not set to automatic, another Bluetooth adapter may already be installed, and must be removed.
After the above, try connecting the Bluetooth adapter again and go through driver installation. If this does not help, or if Bluetooth Support Service is already set to Automatic, please try the following:. Go to the folder where you have saved the setup file for your Windows version. Right-click its icon, and select Properties. This symptom occurs when installing the drivers from the CD or online, and indicates that the installation software is trying to install a different version of the Bluetooth software that what already exists on the computer.
If you are using a Windows 8 or later computer, you probably do not need to install this software. Try using the Bluetooth adapter with the computer as it is. If you are attempting to install the software on a Windows 7 computer, you may need to clear out any previously installed drivers and start over again.
In Windows 8 and later where no driver installation is needed, or in Windows XP, Vista, or 7, after installing the necessary drivers has completed successfully, you still may have problems connecting your devices.
This sections looks at the most likely problems and offers troubleshooting steps and solutions. A device that wants to be seen by other devices broadcasts a special radio signal that makes it visible to any other Bluetooth device nearby. Instead, they act as a host device and search for other devices like keyboards or headsets that broadcast their presence.
Make one device discoverable and search for it on the other one. Below are instructions for some common devices. It will remain discoverable as long as you stay on the Bluetooth menu page. Android Versions 2. Press Bluetooth settings. If Bluetooth is not already on, touch it to turn it on. Touch Discoverable. Android Versions 4. Slide the Bluetooth switch to the On position. Touch Bluetooth. Click Bluetooth in the System Tray.
Select Open Settings. Windows 7 Click Bluetooth in the System Tray. Select Bluetooth Configuration. Click the Accessibility tab. If you have previously connected your headphone or speaker to your mobile phone, tablet, or another computer, go to that device and either unpair or remove the headphones or speaker from its Bluetooth settings, or turn off Bluetooth for that device until the headphones or speaker are paired with your Plugable adapter.
If this does not solve the problem, make sure your Bluetooth device is discoverable. Many devices require you to hold down a button or switch, or to perform some other action to place the device into discoverable mode. This appears to be a bug in Windows. We have a work-around for transferring files in this blog post.
Symptom: I seem to have to re-connect my Bluetooth headset each time the computer comes back from sleep, but I would like to keep the headset connected through computer sleep? This sections contains troubleshooting information and techniques that are mainly useful to the advanced user.
In some cases, improperly applying them could cause other problems beyond the original one. If you are not confident in applying any of these techniques, please contact us at [email protected] We are happy to help!
PlugDebug is a program especially developed at Plugable for gathering several different files that are useful for troubleshooting. Instructions and download information are located here. Double click Bluetooth to expand the category, then right click on your Bluetooth adapter to select Update driver.
Click Search automatically for updated driver software. Follow the on-screen instructions to finish the update. Then you should have update your Insignia Bluetooth driver to the latest version. But with the Pro version it takes just 2 clicks: Download and install Driver Easy.
Thank you so much! To anyone who thinks this is super sketchy, I promise it works and its the only way to get it to work. Trust me, I tried everything. Thank you for taking the time to create this guide to help us with the missing driver issue for broadcom usb bluetooth dongles! She also shares responsibility for customer service - solving problems for customers, handling enquiries, taking administrative duties, etc.
She also performs data analysis and SEO duties. To install Driver Easy Click. Ashley Luo Last Updated: 2 years ago. Option 1 — Update the driver manually Insignia keeps updating drivers. Type the model or keywords of your Insignia product, then press Enter on your keyboard.
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